Shipping Policy

COI Play ships physical products from the United States to addresses supported at checkout.

Shipping Costs and Delivery

Available shipping options, shipping costs, taxes, and any applicable delivery estimates are calculated at checkout based on the delivery address, order details, and available carrier services.

Delivery times shown at checkout are estimates and are not guaranteed. COI Play is not responsible for delays caused by carriers, customs processing, weather, holidays, incorrect addresses, or other events outside our control.

Order Processing and Tracking

When tracking is available, a shipping confirmation or tracking update will be sent to the email address used at checkout.

Address Accuracy

Please make sure the shipping address is correct before placing your order. If you notice an address mistake, contact us as soon as possible at support@coiplay.com.

International Orders

International orders may be subject to customs duties, taxes, brokerage fees, or import charges depending on the destination country. Unless otherwise stated at checkout, these charges are the customer's responsibility.

Questions

For shipping questions, contact support@coiplay.com.